Kimberly Ann Crank Browning

Kim did an excellent in arranging the elder care needs of my parents. Proceeding swiftly, as the situation dictated, Kim met us wherever it was convenient to sign necessary papers. Kim always returned phone calls! Often I would say to Kim, could you explain that again and she patiently responded. The... reasonable fee I signed papers on was never altered, no extra fees added. Kim made an emotionally difficult situation proceed smoothly! You'll love her!

Stone-cold uncaring! Lazy to extreme! Although she will tell you one thing, she only cares about getting along with all other lawyers so that she can land a better job in time. What happens in your case could not possibly matter less to her! Avoid at all costs. She lies, and she only wants your ...money.

TLDR: Great Lakes employs attorneys that are not only terrible at their job, but who will overbill you and treat you terribly. You are doing yourself a tremendous disservice taking your business to Great Lakes. Kim Browning in particular is the single worst attorney I have ever had to deal with. ... She is both not very good at the legal aspect of her job, nor the customer service aspect. She ended up billing me 3x higher than her initial estimate despite the fact that the case proceeded exactly as anticipated without any sort of hiccups. What's more, despite the case progressing exactly as anticipated, she never gave me a clear understanding about what the next steps would be. Worst, she WILL NOT RESPOND TO YOU. Despite paying her over $10k, she could not bother to respond to simple "yes" "no" emails without me having to send them to her 3+ times. Please take your business elsewhere. With Great Lakes and Kim, all you'll get is a massive bill and disappointment.