Derek Lester v. FCA US, LLC
Mar 10, 2020OUTCOME: Verdict for Plaintiff/Consumer
The plaintiff purchased a new 2016 Ram 1500 that came with a warranty from the manufacturer. The vehicle had an excessive vibration but the manufacturer and its authorized dealerships were never able t ... o fix the vibration. When the vehicle was at the dealership they told the plaintiff that they needed a vibration analyzer in order to diagnose the vibration and would call him when it arrived. They never called him and the plaintiff filed a lawsuit. But, the manufacturer's internal records showed that the dealership did get a vibration analyzer at one point in time, but the manufacturer instructed the dealership not to use it. The jury found that the manufacturer committed a deceptive act and awarded the plaintiff $10,000.
