Catherine B Costner

I was kept out of the loop on the majority of my case. I had to call A LOT to find out what was going on and then treated most of the time like I was not important, on more than 1 occassion I was told that she was busy and that even her asst. was busy and would call me back it would be days even once... a month and a half before my phone call was returned. We get to the end of my case where she needed to file some very important papers to void leins on our possessions so they couldn't come take our things and to be able to close the case and they lost my files that they needed to file these things and called us saying we had them and we didn't, we were never given anything back except a schedule of our court proceedings, then her asst. says to me I know you have them I just think your husband didn't understand what I was looking for like he was stupid so I got my file I had and took it to her and low and behold she saw that we didn't have them. When I called after about 2-3 weeks of waiting for her to find my papers and asked if they had been found yet her asst. got an attitude with me and said look I am working on an "URGENT" file right now and when I get done with it I'll go back to looking for your papers, like it was no big deal, like my case wasn't important and I was bothering her to be concerned about my case.How do you lose your clients paperwork ? Irresponsible and incompetent !!!!!!!!