D. A. Bass-Frazier

I initially consulted with Mrs Frazier in March and hired her in June 2017. The firm she works for seemed to have a lot of experience in Maritime Law and she has handled many claims under the Longshore and Harbor workers Act for which she was hired. The first letter I received was a copy sent to the... DOL letting them know she was hired to represent me. She had listed the wrong employer as my employer and sent a correction.Things only got worst from there. One of the greatest benefits available under the act is the right to choose your own doctor which is one of the rights I was pursuing and had to fight tooth and nail with her to do so. She was under the impression that I would not be able to find a doctor locally because there is not a shipyard or major port facility in the town I live in which is false. The same doctors that see federal employees are the same doctors that see Longshoremen,Defense Base Act claimants and Jones Act claimants and there does not need to be a yard,port or base in your town to find a doctor to get treatment. She also was unaware of the difference between a DOL case and any other workers comp case and I had to explain that DOL has a set pay rate and it's lower than what most doctors will work for. She was very persistent in wanting me to go to the doctor that the insurance company wanted me to see I explained to her that it was a 150 miles round trip and that it would put a financial burden on me and my family. I had a new adjuster assigned to my case as the first adjuster had medical issues and had to take leave. When I mentioned this to Mrs Frazier she told me" I will have to call her and send her a card she was sorry to hear that. That should have been a red flag for me but I assumed Mrs Frazier could have a relationship with the adjuster and still put her clients interest before anyone else. I was informed that Mrs Frazier had planned a long vacation upon taking my case and thought nothing of it as I assumed someone would still be working on my behalf.Not so . She left me an assistants email and gave the assistant access to her email and she was gone. Two weeks prior I had spoken with her about and important form needed to see my doctor and she said she would get back to me. A week later I sent another email and I received a response that she had written the adjuster a letter and would keep me abreast of the situation. I sent an email six days later and received no response then I sent an email to the assistant wanting to know if he heard back from the adjuster about getting the form and getting me to a doctor. His response was he had not seen anything in her email and Mrs Frazier would check on it when she came back from vacation. I sent her another email reminding her the she was supposed to let me know what was going on and I was waiting for her to contact me back about the form.I asked for any correspondence that she received from the adjuster,nurse case manager and DOL. No response. She came back from vacation over a month later and I receive a phone call from her "Have you seen the Dr yet?" My response was "No. Has the adjuster received the form and sent the necessary paperwork to the Dr so I can be seen?"She said I will check on that and get back to you. While I was waiting for her to get back with me my injury took a turn for the worst and I ended up in the ER. After leaving the ER I call the Dr office and was told I had a scheduled appointment to be seen. The day before my appointment I finally heard back from Mrs Frazier " You have an appointment tomorrow at 3pm. Well better late than never.I called to explain my concerns with her representation and she said sorry I felt that way and my file would be ready in two to three days then hung up the phone on me click!.Upon taking my case she requested several documents from the adjuster and I requested those documents from Mrs Frazier and never received them.Every document in my file I had scanned and sent to Mrs Frazier.