Nathan Soowal

I am reporting this firm to the Florida Bar due to a severe lack of communication. The last response I received from Nathan Soowal was on May 23, 2023, over a year ago. Despite numerous attempts to let them work on our case, I have not received any communication from Nathan via text, phone, or email.... Two months ago, I managed to contact Ella, a paralegal at the firm, who assured me she would get back to me immediately. However, when I reached out to her a few days ago for an update, she ignored me. I called their 800 number, which Ella also answers, and she kept hanging up once she recognized my voice. When I texted her asking why she kept hanging up on me, she falsely claimed she couldn't hear me. I don't understand why this firm is deliberately ignoring me when they have a fiduciary duty to communicate. This entire process has been a disaster. The Office of Civil Rights is also involved and aware of the situation. It has been almost two years since I started my case. Initially, Nathan assured me that he had the best interests of my children, who are being bullied, at heart. DO NOT HIRE THIS FIRM. They do not care about their clients.