Alena V. Ortiz

I consulted with Alena for my visa, and she exceeded every expectation. She explained each step clearly, answered messages the same day, and—when a niche issue popped up—personally located a specialist, created a slide deck summarizing my case, and introduced us so I didn’t lose momentum. Her precise... filings and rapid response to a USCIS evidence request sped up my approval. Alena blends expertise, resourcefulness, and genuine empathy. Highly recommended.

I highly recommend Alena V. Ortiz. This was our 4th attorney, and our case turned out to be so complicated and convoluted in the end. It seemed like a simple status change was supposed to happen, but USCIS mixed up the cases. They issued us temporary green cards for 2 years instead of permanent ones,... and other attorneys said unfortunately nothing could be done, and we had to leave the US and wait for a new interview. USCIS also told us the same. However, Alena demonstrated the highest level of professionalism. After months of correspondence with officers, she proved it was their mistake, and we didn't even have to pay for card reissuance. But new green cards arrived for everyone except my son, and again Alena started correspondence. We initiated another Form I-90, and Alena convinced the local USCIS office to stamp my son's passport so he could travel, as they do not send out the card separately. I must say separately that in a situation where we received incorrect green cards, we didn't believe Alena and sought consultations from well-known, established attorneys. In the end, they all turned out to be wrong and showed their lack of professionalism.