Miranda Jackson

Started my case with Miranda due to a accident I was involved in. Met with her gave her my case files and she seemed very responsive. After sometime passed the communication became really zero to none. Her assistant Madonna was a very sweet lady that tried to assist me whenever I called. But during m...y complete experience with The Good Lawyers I felt It was always me reaching out for updates and communication about the status of my case. Which became really frustrating. Around December 2018, I’m guessing her assistant Madonna employment ended and I wasn’t notified so I had been calling the legal office for about 3 weeks leaving messages and sending emails with no response. Somehow I got in contact with her assistant Madonna and she advised me that she was no longer employed with The Good Lawyers and she couldn’t assist me anymore. This was a shocker and very trusting process to have to deal with. So finally around The end of January I finally got a call from Miranda the attorney and she apologized for the inconvenience which I decided to than pursue my case with her. It is now June 2019, I haven’t been updated or called on a status about my case. Last time we spoke in January she stated she was going to reach out to the insurance reps and start finalizing my files. I called her office on May 29,2019 in regards to questions about my case and I was notified by her new assistant that she would be returning all my files and dropping my case and on top of that send me a invoice of fees! I called twice to have a conversation with her and she has yet to return my call and I’m consistently reminded that my files are in the mail headed to me . I am absolutely stunned that she would handle her clients in a such unprofessional way. I will not recommend her services to anyone and i would absolutely recommend in the future she learns how to handle her customers with compassion, good customer service and respect. I’m am so disappointed and dissatisfied with Miranda Jackson of the Good Lawyers LLC

Started my case with Miranda due to a accident I was involved in. Met with her gave her my case files and she seemed very responsive. After sometime passed the communication became really zero to none. Her assistant Madonna was a very sweet lady that tried to assist me whenever I called. But during m...y complete experience with The Good Lawyers I felt It was always me reaching out for updates and communication about the status of my case. Which became really frustrating. Around December 2018, I’m guessing her assistant Madonna employment ended and I wasn’t notified so I had been calling the legal office for about 3 weeks leaving messages and sending emails with no response. Somehow I got in contact with her assistant Madonna and she advised me that she was no longer employed with The Good Lawyers and she couldn’t assist me anymore. This was a shocker and very trusting process to have to deal with. So finally around The end of January I finally got a call from Miranda the attorney and she apologized for the inconvenience which I decided to than pursue my case with her. It is now June 2019, I haven’t been updated or called on a status about my case. Last time we spoke in January she stated she was going to reach out to the insurance reps and start finalizing my files. I called her office on May 29,2019 in regards to questions about my case and I was notified by her new assistant that she would be returning all my files and dropping my case and on top of that send me a invoice of fees! I called twice to have a conversation with her and she has yet to return my call and I’m consistently reminded that my files are in the mail headed to me . I am absolutely stunned that she would handle her clients in a such unprofessional way. I will not recommend her services to anyone and i would absolutely recommend in the future she learns how to handle her customers with compassion, good customer service and respect. I’m am so disappointed and dissatisfied with Miranda Jackson of the Good Lawyers LLC