Rebecca Hopper Cozart

The experience with Ms. Cozart has been extremely painful. My son was killed in an automobile accident and she was handling The case between the insurance company of the Soldier who was Driving the vehicle. After almost two years the case still isn't settled. Ms. Cozart informed me that the ...case was completed and was pending Final review which would take two weeks. After a month had passed She then informed me that it would take two months. After 2 1/2 months Her assistant informed me that they had no idea that they had no Idea when it would be completed. I had informed Ms. Cozart that I wanted to get everything settled prior to my deployment to Afghanistan. This had no impact on her as she displayed a total and complete lack of concern. Losing my son, A Soldier who died while serving his country in the U.S. Army was truly painful. Dealing with Ms. Cozart has only added to that pain.