This is a customer service issue, not a legal issue. There is no legal remedy for rudeness. Shop somewhere else.

Your "friend" needs to take the entire file to a local malpractice lawyer for a thorough review.

You cannot retrieve that conversation.............................

IMO SSA cannot be sued (successfully) under these facts. This is not a civil rights issue.

Please see the prior answers to your duplicate question.

I am a lawyer. When I needed a quitclaim deed done, I hired another lawyer. This is not a DIY project, even for an attorney. A mistake can cost...

The question isn't can you sue. The question is if you sue, can you prevail, and does the family have any assets to recover if you do. The only way...

You can get a refund and request that they fix your tooth. Convincing them that is what caused your tooth to chip is going to be difficult.

The real question is if you sue, can you prevail. It is an interesting issue, and may depend on what, if anything, the halfway house did wrong. If...

Your post is unclear. Perhaps try again. But if your question is if you are sued, and hire a lawyer, and the plaintiff drops the case, do you still...