Sounds like it is her car until a court decides otherwise.

I agree with the above answer, but you can certainly speak to local attorneys for a more thorough review. I assume there is video, and the store's...

Complicated area. Not a DIY project. You need to retain counsel.

You can certainly take action. What relief is available is up to a court, and depends on the lease and all other factors.

Not grounds for a lawsuit. .........................

Can I file a suit for an incident that happened 17-18 years ago at a Macys in Lake Forest, CA? No.

Sounds like a scam. Block the number. IF served with a lawsuit retain counsel.

Every day we answer people who tried their custody case DIY and messed it up bad.

Police have told me to go file a tpo. An excellent suggestion. You should do so.

This doesn't sound like a legal question.