That's up to you...........................................

You are entitled to a refund. That's it................

None of us can tell you how to reach FB customer service.

Illegal, and quite gross.............................................

You have no grounds for a lawsuit under these facts.

Any answer you get here would just be a guess. Your attorney is the only one who can explain it.

Is it legal for an employer to tell patients you have a second job? Yes it is.

We would just be guessing. You have an attorney. Ask them.

Poor customer service but, IMO, unless you can prove she stole your phone, completely legal.

Ask your parents...............................................................