Chandelle T. Summer

This review is for Chandelle Summer. My girlfriend and I chose a consultation with Chandelle based on her proximity to my girlfriends home in Gainesville. We were seeking a simple enforcement action against an ex husband for not paying court ordered alimony. The jurisdiction is one county over in For...syth County so before making the appointment we asked if she handled cases in that court and was told that she did. We were a bit surprised that the consultation fee of $250 was collected upfront, upon arrival, but thought little of it. We arrived at the appointment on time and Chandelle was late, we thought little of it as a successful attorney was bound to be busy. We brought all of the relevant files on a USB drive for Ms Summer's review but was surprised that she did not know how to view digital files on her office computer and had to call for her assistant. By now the red flags are starting to really pop up. We told her that we had called ahead about her working in Forsyth County and she then told us that she rarely if ever worked there and she did not know the judges but she was sure they had heard of her. After that she told us 3 separate stories of how she lost cases like this that she thought she should have won. We felt sorry for her and asked if she knew attorneys in Forsyth County she would recommend and she said she did not but gave us the name of a firm that might be okay. As we reflected on how bad of a consultation this was we decided to email Ms Summers and ask for a refund explaining that we had no problem paying her $250 if she was to represent my girlfriend as this would be part of case preparation. I am the owner of an online marketing company so I track all email opens, SHE NEVER OPENED OUR EMAIL MARKED "FOLLOW UP", which could have indicated that we were following up to hire her. After days of not opening our email, thinking this could be part of her computer illiteracy, we called the office and spoke with the receptionist to ask her to ask Ms Summers to check her email. She never did! So we copied the secretary with the original email, still no response, then made four phone calls, still no response. This is very poor treatment of a would be client. If you chose to use Ms Summer beware in her own estimation she loses cases she thinks she should of won, she may not respond to your questions, either by email or multiple phone calls.