As buyers we contracted with Ms. Long to purchase a property in Zirconia, NC. On the day of the closing, (minutes before actually closing) a neighbor made us aware that a "right of way" easement existed on the property. This easement encompassed more than half of the ONLY narrow driveway entrance to ...the property, potentially allowing the easement holder to block us from entering the property at any time, once we purchased it (which had occurred in the past with the seller and the police were involved, we found out).
Furthermore, upon doing our walk through on the day of the closing we discovered the seller had not vacated the property. The seller was attempting to close leaving us with a SIGNIFICANT amount of household items, debris, and just plain junk strewn in and about the property including a junky old vehicle (we took pics, all witnessed by our realtor and a friend). It would have taken days and $7k+ in dumpster fees to clean the property. Naturally per the sales contract all debris were to be removed prior to the closing. The seller had more than 45 days to vacate the property and we had made it clear from the start that our plans had a hard dependency on the seller vacating the home completely by the closing date. The seller clearly breached the sales contract by not vacating as agreed and because of this we should have received our "good faith" deposit back, but it wasn't returned by Ms. Long. Ms. Long would not engage the seller further in getting the funds rightfully returned to us.
Had Ms. Long done her job in the first place and discovered the easement in the county records during the due diligence period we would have ended the contract at that time and saved everyone the time and expense. However through the closing date meeting Ms. Long insisted no such easement existed. Although it was easily verifiable in the county records that such an easement existed.
To add insult to injury, we had paid for repairs to the property prior to closing, to make it FHA compliant $800+, inspections $600+, travel expenses $+. Ms. Long in short told us we would have to sue to get that money back. There is much more to this story that makes us question Ms. Long's motives & actions throughout the entire process, and there unfortunately is limited space here to tell it.
We did not receive our "good faith" $1000 deposit money back, as the seller would not sign a release. Also, at the time when the closing was supposed to occur Ms. Long told our realtor, also a friend I had with me, and myself (three people) that we would not owe anything for her services because the closing would not be taking place as planned (she agreed at that time that the seller had breached the sales contract). However weeks later, she had the audacity to have her senior partner at the firm send us a demand letter for her "services" in an obvious attempt to keep our "good faith" money which is conveniently located in her escrow acct until the seller signs the release (which Ms. Long told us the seller never will). We were looking forward to moving down to NC up in the mountain, but Ms. Long along with the seller of that property broke our hearts and our dreams. We lost a lot of money and time but we learned valuable lessons from this transaction and we hope everyone who reads this review does as well. We wholeheartedly do NOT recommend Brittany Long for any real estate transaction. Our whole interaction with her felt like a scam, BEWARE!