Charlotte Noel Fox

She refused to take my case which was fine. I understand attorneys aren't always available to help, but she did so with a rude and terse response and when I asked if she could give me a referral for any pro bono lawyers she tersely replied "I don't know other attorneys' fee schedules. Do you want t...he referral or not?" Very disrespectful and unnecessarily impolite. She could have simply said, "I'm sorry but I'm not available that day" and when asked about a pro bono referral (which I had been advised to ask by LLPP of NC) she could have simply and politely said, "I don't have fee schedules for other lawyers but I would be happy to give you a referral and you may ask them directly". There was no call to practically bark at me like I'd asked her to donate her lungs. I would never recommend someone who responds to perfectly reasonable questions so unprofessionally. I was referred to her by LLPP of NC and since that obviously suggests that I was seeking pro bono or sliding scale services I felt as if the dismissiveness and terseness of her call was directed at me personally as a less lucrative potential client. That may not have been her intention but it was the effect her response had on my already upset and disquieted nervous system. She should consider how her tone affects people who are seeking her services as many may be in states of distress and a rude response like she gave will only add to their distress and there is no reason to be rude to people who are simply requesting assistance. Again, her refusal isn't the problem - it's the tone in which she voiced her refusal that I found unacceptable.