Deborah B. Koenig

Terrible service!! They take your money and do a less than decent job. I paid them and then they “lost” my file. I had to call them 3 months later to see when court date was and then they claimed I still owed them “$20 filing fees”. Why wasn’t that included in the initial charge? The paralegals are l...azy and rude. They did not follow the judge’s ruling in my case and when I called to inquire about it they gave me the run around. They do not call you back, ignore emails, and make false promises to finish a job or task that should have been completed months prior. Save your money and go somewhere else.

Upon my initial visit with Mrs. Koenig she convinced me she would work on my behalf. After 7 months I had no other choice but to negotiate with the defendant. Mrs. Koenig had several incompetent and rude paralegals who were unable to communicate effectively. On more than one occasion I was not mad...e aware of court dates in which I was to appear. I was charged for e-mails, phone calls and office visits I felt were necessary to ensure my case was being handled effectively. I would not have had to make calls, office visits and send e-mails if this office was communicating and doing the job it was hired to do. On one occasion when I met with Mrs. Koenig to discuss my concerns about the mishandling of my case she began to raise her voice at me. I also discussed a substantial discrepancy made on a child support worksheet and when I showed her the numbers didn't match she dismissed my concern. On another occasion I called her office to tell them I would be bringing a document I needed her to sign (so I could end this awful experience with her office) and they said bring it by. When I arrived at the building I had been coming to for the past 9 months, it was locked up and empty. After several unanswered phone calls her paralegal finally answered and said they moved. When I asked why there wasn't at least a sign on the door with a new address for clients she said they were not allowed to post anything on the building. This was by far the worst experience I've ever had with an attorney!