Lisa Harman

Called to get an intake and ended up being insulted. Was told it was “staggering” about my husband’s situation -basically indicated it was his fault-at which I told her it was an “inappropriate” and she couldn’t understand why I thought that way- stating “ how she personally thought it was staggering...”. Arguing about what getting a cop to assist can do and her 20 something years of experience. You would have thought I was talking to the attorney instead of getting a COI confirmation. No matter her opinion-it was unprofessional to argue with a (not anymore) potential client. She really didn’t know our situation nor did she need or want to. Basically a horrible horrible first experience. Sad part is that we have family that has used this firm-not anymore I’m sure after this. Others may have had a great experience with legal counsel- but the woman who answers the phone needs some customer service training. Folks are already dealing with enough in a family law matter -they don’t need the added stress of a law firm representative who thinks it’s more important to argue her “judgment” than trying to help someone who is worried about their kids. I thought that was the most important thing-the kids. Refused to even get the consultation based off her staffs rudeness and giving out legal advisements.