Mary Napier

Just typing her name gives me awful anxiety. Mary Napier doesn't understand the impact her poor decisions have on her clients. After working with her for nearly an entire year, she went to our first court date completely unprepared, not even understanding the basic facts of our case. She consistently... ignores her emails, and when asked about the lack of communication she told me I have to schedule a phone conference if I want speedy communication. That isn't much to ask, so i started setting up phone appointments. We live out of state so we couldn't meet in person. She missed 4 appointments in a row on the phone after telling us that it was the best way to contact her. Additionally, any time we asked a question she would snicker or chuckle like we were asking a silly question. She never reassured us of anything when we had concerns. The answers all sounded the same. "Well I can't say either way," "well it COULD work for you, but I can't say for certain," "I mean I honestly can't really say." These are just a few examples of her terrible responses to our questions. After our first hearing, she sent us an email saying it went great. As we read the email, it turns out every single thing our "opponent" asked for was granted. How exactly did you come to the conclusion that court went well, when you failed to explain to the judge even the most basic and essential points of our side? It's like we spent $1500 on a lawyer for the other party. Mary is condescending and useless in the courtroom. In fact, I'm confident that I could have represented myself with better results than we had with this lawyer. Mary doesn't keep track of important points, she doesn't take the time to understand the full story, she is terrible at communicating, and she lacks the passion necessary to defend people in cases that change their entire lives. She doesn't understand that as a lawyer, it is her duty to zealously represent her clients. She also doesn't understand that if she isn't performing her job well, she is impacting the client for the rest of their life. To her, it's like the paycheck is all that matters. We decided we were fed up when Mary thought it would be appropriate to HANG UP on us after we told her we feel she lacks empathy and compassion for our case. The saddest part of this for Mary Napier is that our son is only 3 years old now, and we will likely be needing a lawyer until he is 18 due to the difficult relationship with his birth mother. We were looking for a lawyer we could maintain a working relationship with and return to for cases in the future. Unfortunately, Mary wasted almost a year of our lives that we will never get back, and at a critical time in the development of our son. It is blatantly obvious that this attorney doesn't know what she's doing. Save yourself the time and money and heartache and find somebody else!!