Kaitlin Ann Vaillancourt

From the moment I met (online) Ms. Vaillancourt, I knew I was in good hands. She started by introducing herself and explaining that she would be my lawyer for the day in court. She made sure I had been given my questions of what the trustee would ask of me so I would be relaxed at knowing exactly wha...t to expect. When I arrived at the courthouse, she began explaining everything that would happen in the courtroom. I came in somewhat scared and worried, but she calmed any fears or concerns by answering all of my questions before we went into the courtroom, even the ones about the smallest details. Once in the courtroom, and before we started, she explained again, step-by-step what the procedure would be, where I would sit, where the trustee and his aides would sit, what they would do, and I felt myself beginning to relax. I watched other lawyers go up with their clients and was amazed that they were no where near as prepared as we were. I had all of my information ready, and so when I saw that one person ahead of us still had not filed certain paperwork, I knew again I was in good hands. When my turn came to go before the trustee, Ms. Vaillancourt sat beside me in front of him when he asked questions, and gave me assistance when I did not understand a question, and helped me through the whole process. When the trustee asked me questions, I answered in yes, no, etc, and I was done in only about 5 minutes, unlike the persons who had lawyers from a different office. It had taken 15 minutes to half an hour for them to go through the questions. She is smart, professional in manners- knowledge- and appearance, and answers all of the questions you have. She is very knowledgeable in the law, in how the court works, and what is expected of her clients. She is very kind and considerate, and understands how hard this process is for people. When she spoke with me outside the courtroom, she spoke quietly so as to not let others in the room hear my information and that showed me I could trust her. I had never gone through any kind of process like this before, so I was grateful that I had Kaitlin with me the whole way. And, she was concerned enough about me to do a follow-up to see how I was doing. Total care, kindness, knowledge, and responsibility for her clients.