Dealer Wins Fees & Costs in Arbitration
Jul 31, 2025OUTCOME: Dealer was awarded $21,985.39 in reasonable fees and costs, including reasonable attorney fees
In a decisive victory against Auto Fraud Legal Center (Hawk Berry, Josh Green), Auto Legal Group (ALG) proved that a buyer’s claim of verbal misrepresentation was brought in bad faith. Not only was the ... case dismissed, but the dealer was also awarded its attorney’s fees and costs — a rare and powerful outcome in arbitration. The dispute centered on allegations that a dealership employee had promised spark plugs were changed during a tune-up. Just weeks later, the buyer claimed costly repairs were needed. The arbitrator, however, found these allegations “disingenuous and self-serving” and ruled that continuing the case against the dealer was itself bad faith. This case highlights a growing trend: plaintiffs’ lawyers increasingly base claims on supposed oral promises about “prior maintenance” — not just prior damage. The takeaway is clear: credibility disputes are costly and uncertain.
