Erica Nicole Burns

I have been involved and a very intense custody case for quite sometime. I hired this lawyer after steadily using a different one for several years. When we first met with her she seemed competant. So we hired her to represent us. After we begin signing contracts she became a complete disappointmen...t. I had very important things that needed to be filed in court and she never once did it on time. Things would come and go and continue to build up without her ever addressing issues that were brought to her attention. When we first met this lawyer and before we hired her she was not that difficult to get a hold of. However once again after we begin signing contracts she basically disappeared. The office telephone number goes directly to voicemail all day every day. You can leave a message but I assure you that no one will call you back. To this day I have called many times and have never once received a call back. She also provided an email which also suddenly became a useless line of communication. This goes on for months and months at a time. I can be understanding if someone doesn't immediately get back to you I can also be understanding if they can at least get back to you quickly and then get back to you more in depth later. But to not be able to get a hold of your attorney for months at a time is completely unacceptable. When you're in the middle of any custody case it is already difficult enough. And I'm also aware than dealing with lawyers sometimes that can be difficult as far as always getting an answer when you want it. But the link that this went with this attorney with absolutely positively ridiculous. We were never really given a reason except that she was sorry. That doesn't really help a person when you need them to be in court representing you. I would never rehire this attorney ever again.