Richard Carroll Brister

Richard Brister is highly persuasive during the initial consultation. Unfortunately, his impressive phone manner is where the competence at Tully Rinckey ends. What Mr. Brister promised us during our consultation bears absolutely no resemblance to what the firm ultimately delivered. He explicitly ...assured us that our $4,000 retainer would cover a robust, comprehensive demand letter and active negotiations—even discussing specific enforcement provisions to hold management accountable to critical safety measures. We relied on those professional representations when we signed and paid our retainer. What we received was a weak, factually inaccurate, and completely unusable draft. It was addressed to an individual who no longer worked for the company, contained an inaccurate timeline, failed to include our core claims, and completely ignored the evidence we had provided. It was a sloppy, careless rush job that caused our household and my 88 year old mother additional distress. The worst part? When we pointed out these glaring, objective errors, Tully Rinckey did not offer to correct them without further depleting our retainer. They never denied that we would be expected to pay additional legal fees simply to obtain an accurate and usable version of the document we had already retained them to prepare. To anyone considering this firm: Do not be fooled by Mr. Brister’s polished sales pitch. Get every verbal promise in writing before you hand over a single dime. We trusted Tully Rinckey with thousands of dollars and a highly sensitive matter, and we were left with zero results, an unusable document, and a depleted retainer. Shame on Richard Brister and shame on Tully Rinckey.