I am attaching the letter I wrote to Mr. Streppone when he had finished rendering his "services"
I am writing to let you know how utterly disappointed I am by the service I received from you and your wife. Not only were you unbelievably rude, argumentative, and repeatedly dishonest but you actua...lly slowed down the application process by not fulfilling your duties.
When I originally came to you I indicated that I needed help with my application due to the charges I had incurred over 10 years ago. Having a doctorate degree I was confident I could fill out the application by myself. You assured me you could help me obtain my dispositions and your wife clearly wrote out, as per your instructions, that you would be handling them. Attached is the paper outlining that! After I waited over a month you indicated that you never said you would be helping with the charge that took place in East Hampton; however you would handle looking up any charges in Utah. You later indicated that you looked into it and there was no longer any documentation for this. However a week before my interview after inquiring further into this – you were unable to tell me what court you had actually checked with at which point I realized you never even looked into it. Instead of being apologetic over the incident you decided to turn it around and blame it on me! You then advised me to let them know about it during the interview – even though I had no paper work for it- and so I was not approved during the interview. At the time you had indicated that “how am I supposed to get it when you don’t even know where in Utah it happened?” Not only did you not communicate that in the beginning but it also speaks to your level of incompetence- since my husband was able to track down the disposition in the matter of 15 min. Had you not lied and denied responsibility- I could have had that prepared in time for the interview.
A few weeks after my application was finally complete and sent off your wife called me indicating that it was returned due to inadequate funds???? When I indicated that there was no reason for that since the money was in the bank she proceeded to pretend to read off of the letter they had sent her and told me that it was because the check was signed in blue ink. She then indicated I needed to send you a new check and money order to send the application priority mail back to the INS. Did she not realize the same letter indicating that the application was sent in with missing pages would not also be sent to me. Missing pages?!? Maybe you should do a double check before you send applications in from now on.
When I attempted to discuss these incidents with you – you accepted no wrong doing, were extremely disrespectful and even yelled at me on multiple occasions. Not only did you not fulfill your duties but you and your wife lied along the entire way. You kept indicating that I must have misunderstood you – and you had it “in your notes” well I’m sure your notes also had the attachment I am providing since I remember your wife made a copy of it. I can see how you might be able to get away with this with a typical immigrant- however having obtained a doctorate degree from a US university I can assure you I have full understanding of the English language.
It is lawyers like you that give the profession a bad rap.