Keith Michael Casella

I hired Casella & Casella to help me with a car accident case. The attorneys were very responsive to me and kept me informed of the status of my case. Ive hired other attorneys in the past and i have always felt like I was doing the attorney a favor. Here it was the other way around. I really felt li...ke I was treated with dignity and respect.

As per the recommendation of the Richmond County Bar Association, I retained Casella & Casella for a landlord/tenant eviction. An appointment was set for Sept. 27, 2012. On that date, I met with Mr. Ralph Casella and retained Casella & Casella as counsel to start the eviction proceedings. At that ...time, Mr. Ralph Casella advised me that this matter should be taken to Supreme Court and the cost would be a flat fee rate of $3,500—later I was informed by Mr. Keith Casella that landlord/tenant cases are seen in Civil Court for a fee of $1,600. Clearly, they need to consult with each other before speaking to their client to get their facts straight. On Oct. 9, 2012 (12 days later), I notified Mr. Ralph Casella informing him that the tenant was moving out and no further action was needed, and to please send an itemized bill with a refund check for any and all unused disbursements. After several attempts to try to contact Mr. Ralph Casella and Mr. Keith Casella through both email and telephone messages regarding the refund check neither one returned my calls or responded to my emails. Finally, I was able to make some headway by speaking to one of their employees and she told me the refund amount was $1,896. I questioned why I was being charged $1,603--No index # was obtained from the court or filed with the court, and they could not produce papers at that time--She told me there was a no itemized bill or any other paper work. After another week, (Nov. 21, 2012) she called to tell me all the paper work was done to come pick up the check. The charges on the bill reflect 3 phone calls in the sum of $553. and preparation of papers with blank dates for $1,050. Basically, the fee exceeds a reasonable fee for cost of services provided to such a degree that it is overreaching and an unconscionable demand by both Mr. Ralph Casella and Mr. Keith Casella. I strongly recommend that you stay away from this law firm. Their lack of honesty and integrity is appalling!!!