Alan Nathan Walkow

Our sale of property closed without us present by POA, since we were traveling. It has been over four months that we are unable to obtain our closing documents. Once the deal is done, they don't want to talk to you, they don't answer the phones, they don't answer emails. Nothing. No documentation o...n the sale of apartment! Any suggestions what should we do?

When I first contacted Walkow Law Office through their website, Alan called me asking if I had any questions. Basically I felt the advertised “contract to closing” for $495 was competitive and I wanted to know if $495 covers my buying situation, so I explained to Alan that this was a for sale by own...er cooperative in Edison NJ. He told me because this was a cooperative it is even easier to close because it doesn’t require a deed and the $495 covers my situation as he gave me the contact person name to start the process. Only a few days before the close, I found out from the mortgage disclosure that Walkow was charging me $895. The reason they explained was because it was a cooperative and it was more difficult. My complaint with Walkow is the following: 1. I made it clear from the start it was a cooperative purchase and they agreed to the $495 price 2. I discovered the over charged myself as no one in the office discuss this with me 3. When I spoke with the para legal about this charge, she used the threat that changing the charges could jeopardize the closing 4. Unprofessional and poor service: - My attorney Alan Walkow doesn't reply to emails or return calls. He also was late and the last person the show at closing - On two occasions I was prompted by my lender to contact my attorney office because they were late with needed information to the lender - The attorney office never told anyone that the active paralegal had leave the firm and the replacement contact name was not disseminated until I walk through the email thread with her to provide the time sensitive information - The para legal gave me the wrong information for the bank check to the sellers attorney. I had to spend unnecessary time mailing registered mail twice but unprofessional was the same paralegal never apologized for her mistake and acted like it was my fault It was only a small $56K purchase and I didn't expect perfect service for $495 but they seem to charge what they want regardless of the service and not tell you about it.