Olivia Faith Bensinger

I was referred to Olivia's firm by Ana Isabel Munoz (Zalkin Law). Initially William Christie and Olivia Bensinger (pre-partner status) took $8K to edit an internal institutional appeal. Their edits missed key facts and misrepresented my situation. I was unable to use their edits. I returned to ...Olivia Bensinger for further assistance. Initially she took time to meet with me, I felt the billing hours were fair, and since we had worked together previously she allowed me to proceed without a retainer. She sent a demand letter on my behalf which took longer than expected. I had met with her 12/2025 and the demand letter was sent 02/2026. After the demand letter I communicated my desire to move forward with filing in court and litigation, to which I believe Olivia agreed. From April to August 2026 she described the complaint as nearly complete and "will be done by end of week." I followed up multiple times and received the same story. During this time she reassigned the drafting to a second year attorney. I provided her team all my documents in an organized/indexed e-folder. I finally asked for a work product to ensure work was being completed. The draft was bad—several lines were copy pasted from a draft I provided her, re-written facts were incorrect, and one section was repeated. While Olivia did not personally write the draft, one of her comments on the draft was that she couldn't find a quoted section on a 6 page policy document, a second comment stated what I had already shared—that a lack of evidence was helpful to my case. This raised concern for me that more careful attention was needed. If the attorney can't command+F a quoted section, how can I trust they can pick up important details? I wrote I was seeking a motion for preliminary injunction, in part for ADA accommodations. Olivia stated that courts do not do this, yet it seems contrary to online sources and two attorneys who explicitly told me they have been sucessfull with similar motions. In two weeks my husband will be a first year associate at a corporate law firm. Last summer corporate partner attorneys with more years of experience than Olivia told my husband his work was at the level of a third year associate. My husband, with experience on par with that of the 2nd year associate drafting my case, helped me complete the draft of my complaint. I sent this to Olivia asking only if she could read to determine if they would be helpful to move the process forward. She declined to read them and stated she was ready to move forward only with the drafts from her 2nd year associate. Importantly, during the same time, I had sent red-line edits back to her and the 2nd year associate and weeks later still did not have a finished complaint. She wrote only that she was waiting to hear back from me about the preliminary injunction. During this email exchange I asked for an expected timeline of when the draft would be ready for filing. She responded instead with the timeline AFTER filing which I did not ask for. Her and the 2nd year billed me for 1.5H of work and in the bill commented the time was spent reviewing my email yet both failed to answer the question. Olivia failed to inform me earlier she was taking maternity leave, but before she left, she dropped me. She wrote that filing was outside our engagement letter, yet I was billed $3K for the draft discussed. I asked if she knew someone within her office to take over my case while she was on materinity leave since I have been waiting since March to file. She said she did not have others for referral and proceeded to end our engagement when I never asked for that. When I reached back out to her firm for local counsel only after finding a Boston based firm to represent me they refused to take my case. I am concerned Olivia black listed me from the firm.