Robert W. Nolan

No follow up from them what-so-ever!!!!! If Atty.Nolan tells you he or his secretary will call you with an update, it is a lie - it happened to me at least twice! I had a time sensitive issue that I stressed needed to be addressed quickly... Almost 2 weeks after bringing it to his attention, I receiv...e an invoice in the mail requesting payment upfront BEFORE ACTION WILL BE TAKEN. I called the office to try and expedite the situation but the secretary informed me they don't take credit cards. Why didn't anyone think to inform me of this need for payment earlier???? Because I could easily have put a check in the mail the day of the invoice rather than 2 weeks after the invoice was written bc it was sitting in the mail!!!!! (I live out of state so it's not like I could just drive a check over.) Not only was I now already delayed for 2 weeks, but then after the case I was told I would get a call to let me know when it was complete, and they just never bothered calling to tell me!!! I finally gave up on waiting (1 month after I was told they would call) and called the office myself to check in. When I found out they just didn't call me I told the secretary I was disappointed in their unprofessional service, and she started making excuses and giving me a hard time. These people got over $1000 from me for very little work and I really wish I could have given that money to someone else who would have actually cared about providing their clients with the service they deserve! 2 stars because at least the job was completed successfully.