Helen G. Litsas

I should have listened to other reviewers before retaining Attorney Helen Litsas of Arlington, MA, but I fell for the ol' 'this case is a such slam-dunk so I will take it on contingency' - and 'I am confident I will get you what you deserve,' speech. Fast-forward to today which is nearly THREE YEAR...S LATER, and what I ultimately reaped was a fraction of what she estimated and definitely not worth the frustration and aggravation I suffered working with her. In my personal case, she lacked consistent follow-through which forced me to regularly chase after her for a response to my inquires or to receive any update - and then she would mostly tell me what I wanted to hear. At one point, an entire month had passed without any update from her and no response to my emails, and that became the normal unless I hounded her with communications. I expressed to her several times I was considering dropping my claim or her representation, because I lost confidence in her - but she was always promising to do better. I actually felt bad for her as she is a one-attorney practice and figured she needed the business, but it was a mistake staying. Working with her was literally making me ill from the stress - and I put that in writing to her only to have her respond by promising she'd do better communicating and coaxing me into seeing it through. Ultimately, nothing she initially told me I was entitled to materialized. She made zero progress the first year because she played softball with opposing council by granting them unfettered continuances, even for the purpose of the defendant and their attorney taking family vacations. I finally put my foot down and have more than one email where she promised to not allow them to delay the case any longer and would get tough with opposing council - but it didn't happened. I have worked with other attorneys and have never had the negative experience I had with Ms. Litsas representation. Being forced to constantly battle with my own attorney to protect my interests and communicate with me, became exhausting. I finally agreed to settle for a fraction of what she assured me she could get for me, and only did that because the stress of working with her was too much. To add insult to injury, as the case was concluding and all I was waiting for were documents she was tasked with obtaining from the defendant's council - she bailed on me and this was AFTER she was paid. All of a sudden she claimed I was no longer her client even though she did not obtain the documents from opposing council, which she had agreed was part of her services to me. This has caused me to file a grievance with the Massachusetts Board of Bar Overseers. At this point, I STILL have NOT received the documents and all I am left with is stress, aggravation, and higher blood pressure than I had prior to Ms. Litsas' representation. I should have listened to my gut and regret I didn't find alternate representation. Nothing about her representation was worth the stress she caused, and is continuing to cause. Shop around and take negative reviews seriously before you retain an attorney. I wish I did.