Kaufmann v. Prudential Ins. Co. of America, 840 F.Supp.2d 495 (D.N.H. 2012)
N/AOUTCOME:
Claimant in an action for benefits under an ERISA plan did not have to comply with an administrative appeal procedure that was included in a summary plan description (SPD) but not in the written instru ... ment that established the plan; the SPD expressly declared that its provisions were not part of the plan
