Daniel S Gindes

Daniel Gindes

Sometimes a client can be difficult to satisfy. This particular client first met with me in early 2008. He contacted me off and on for several months, saying he wanted to file, and asking questions about creditors who were bothering him. I got those creditors off his back temporarily while I worked on his case. He first paid me in November of 2008. Immediately after being paid, I did a first draft of his petition, doing everything I could with the information I had. On November 25, 2008, I sent him an email requesting many missing documents. I never heard back from him, and sent another request on January 5, 2009. Around February 1, 2009, The client responded with some , but not all the information I needed. He had not yet completed the mandatory credit counseling needed before he could file. On February 12, 2009, I edited his petition to reflect the new information, and sent another request for missing documents and the counselling form. On March 9, 2009, I sent another request for missing information, and he responded that day with some of the missing documents. The next day I re-edited his petition, and sent another email about missing documents and counselling. He responded by letting me know for the first time that his ex-wife would not cooperate by providing her pay stubs. Under the law, I could not file the petition with the court without this information. I explained this to him several times. In May, June, and July of 2009, I sent the client reminders, and got no reply. He did call and let us know he had separated from his wife. I am sure this had an effect on his mental state. On July 13, we finally got some more information from him, but the counseling was not done, and he had not updated his bank balances. I again edited his petition and sent another request for the missing information. I sent him a reminder on August 5, and on September 16, he asked me for more information on the counselling (which had been provided twice before). I replied with the information requested I sent the client reminders in November of 2009, and March of 2010. He did not send any new information then. We next heard from him in July of 2010. He said he would send the counselling certificate immediately. It never arrived. He again promised the certificate and other missing information in September and of 2010. We finally got the certificate that month. On October 26, 2010, I sent the client an email asking him to come in and sign the petition which was ready to file. He said he would be in on or about November 8. He never came in to sign the petition. Around this time he started to ask me how much it would cost to do his divorce for him. The next time I heard from him was three months later on February 4, 2011. He was back together with his wife and wanted to know how much it would cost to do a joint bankruptcy. I responded that day. The next record I have of him contacting me is ten months later in December of 2011. I believe he had sent a revised list of creditors before that and we had again re-drafted his petition. I next hear from him again seven months later in July of 2012. I explained that all the information we had was old, and his petition had to be re-drafted from scratch. I asked for new information. We exchanged a flurry of emails that month. He told me he was now divorced, and wanted to move right away to Florida. We wanted the case done immediately The next time I heard from him was ten months later in March of 2013. He asked for a refund saying he decided not to file. I offered to return his filling fee of $300.0-00, which I did, but explained we had drafted his petition over and over again, putting in much more time than the average case. I reminded him this situation is covered in his fee agreement, which says that time used must be paid for even if the case is never filed. In spite of all the work we did for him, he posted this misleading and unfair review.