John Ferris Dow

Hired John Dow to do our home closing. He quoted me a flat fee price for the closing. He never advised us of a changed fee structure or any additional costs. We requested a copy of our closing document and he sent us the privileged and confidential financial closing document of another client named K...athleen. We informed them of this tremendous mistake and they just dismissed it. Finally, we get our correct closing document and we begin to correct several of his mistakes (improperly calculated taxes etc.) Lastly, we notice that the flat fee that he quoted us is now 3x that of which he quoted. We confronted him and he said it was because we decided against his owners title insurance that he makes money from. I explained that he gave me a flat fee total cost for the closing. He said “well I invested a lot of time, phone calls and emails on this and I charge $400 an hour.” I responded that his hourly wage was irrelevant because he quoted us a flat fee. He then changed his story that the additional costs were now for “lender representation” and under no circumstances would he change his fee on the closing document to our agreed upon fee. Dishonest, disorganized, unethical. Mass Board of Overseers here we come.