Based on 4 reviews
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I hired Don Anderson to represent me for a custody case. He had horrible communication, promised things that he could not do, and made my case worse off then before I hired him. I felt as though he was actually helping my ex more than he was helping me. The office staff had the most horrible customer service as well. They were extremely rude every time I called and acted like I was inconveniencing them. I would NOT recommend Don Anderson to anyone! Our attorney completely misguided us, was dishonest, and charged us for the same service multiple times. If you want your children and you like your money, you may want to look elsewhere.
I hired Mr. Anderson for contempt and child visitation for an up front cost of $2,500.00. He seemed nice enough at first but he'd go weeks without contact. At the contempt hearing he hardly spoke in my defense and I fielded the defenses to many of the accusations flung my way. His office staff Denise was always very rude like I was taking up their time and talked to me like she'd rather not deal with me, yet I was their client.
There were no meetings set up that I could attend because I live so far away and the phone meetings were brief and really were no help with my defense. they ended up just wasting the money I had paid leaving me without enough to finish the case even though he said the amount I paid would cover the whole case. He also hung up on me at one point because he was busy when it was his office called me, not the other way around. Mr. Anderson allowed the other party in this case to become aggressive, loud and angry with him but would not allow me to tell the court and did not tell the court himself, which I did not understand because it was relevant to my case.
My papers were not filed on time resulting in them not being aaccepted by the court and the last straw was to set over the court date a week after taking a day off of work because he didn't know the correct court date. However due to not communicating with me, Mr. Anderson did not know the time of the court date and took it upon himself to delay the hearing even though both parties were there because the court had given a court date in writing weeks ago. Most of all, I am disappointed with the lack of communication and effective lawyering.
I paid him up front a large sum of money and it felt as if he were not engaged during my whole court proceedings and definitely did not help me in the way I felt a lawyer should because I know nothing of the court systems. I felt betrayed by him and his office not doing their jobs because I trusted them to do so, especially at that high cost which greatly impacted my family. I was still found guilty and my case is not completed. I would not recommend Mr. Anderson unless you have money to burn without tangible positive results.
I hired Mr. Anderson for contempt and child custody. I paid the 3500.00 retainer and in one month he did no work. He never filed the contempt as he said he would and when I tried to fire him his office said I could NOT get back my 2800.00 balance due. I filed a complaint with CalBar and he did return the remainder after I wrote a demand letter letting him know his refusal to refund my large retainer was unconsionable in California. I quickly found another attorney who worked out very well, but Mr. Anderson's office will tell you what you want to hear just to get you off the phone and nothing gets done on your behalf. I feel bad for other clients who are told they cannot get their retainer back even if he has done very little or nothing for you in court.
Have been using the services of Don Anderson for 1 1/2 years now and he is still my attorney in ongoing litigation. Don has been such a positive support for all my needs and always has given freely of his time and expertise.