Franza Giffen was the financial conservator and trustee for my step-mother from September 2008 through February 2011. We faced a complex legal situation and a hoarding legacy as well as some tricky interpersonal issues. In all of our dealings, I found Franza to provide knowledgeable and organized service in a kind and compassionate way.

She worked with our other attorneys to guide my 84-year-old father and me through the courts to establish a conservatorship and trust and then she administered both. She oversaw the removal of the results of many years of hoarding and then the renovation and sale of a condo. She dealt with city authorities on compliance issues and helped negotiate the conclusions to two lawsuits. She had jewelry appraised and accessed other experts as needed. She managed all of the trust's finances and provided accountings to us for tax filings. And now she is overseeing the conclusion of the trust.

Through all of this, she was incredibly understanding of, sensitive to, and accommodating of the needs of all parties involved while still performing her legal duties professionally. She took a very personal interest in supporting my father and went above and beyond in extending gestures of friendship to him. Franza's communication skills are excellent and she made herself readily available to us to discuss anything we asked of her.

In summary, I would highly recommend Franza Giffen as a fiduciary, conservator or trustee.