I was sent to Mr. Williams for a very simple case. Mark handed the case off to another lawyer at his firm saying that he would “oversee” the case. That apparently means that you pay for 2 lawyers while nothing happens on the case. They completely botched the case, and apparently had no idea what they were doing. It took them over two months to tender the case to my insurance, in the mean time running up over $30,000 in legal fees for me to pay. Not ethical at all. The new lawyer settled the case in under 5 hours, and wasted neither time nor money. Complete waste of time!