Ms. Yates handled our case with complete knowledge and grace. She never misses a detail, and is extremely attentive to the client. Don't be fooled by her extremely calm demeanor. She knows EXACTLY what she is doing. We had a very complicated and horrible case, and she won for us because she reads every detail of the case and memorizes. Judges are very impressed by her. She really can't be outfoxed by anyone. Use her. She's completely awesome.