Absolutely. Please, at the very least consult with an attorney that handles TBI matters. These cases are complex & require skilled lawyering to maximize the case value so that your husband is properly compensated. One of the most important things to be advised on early in an accident case in "preservation of evidence" & thus this process must be started immediately.
Attorney At Law
What you have described is a very serious accident with a serious injury. The difference in recovery with a lawyer will likely be much higher than without as the insurance company knows that a good law firm will litigate your case if you are not properly compensated. With that said, I could tell by your request for information that you are unaware how most accident attorneys are paid. Your worry about not being able to afford an attorney resulting in you "going at this alone" is unfounded....
Our firm policy is to contact the client either by telephone or in writing ever two weeks. Please keep in mind, our constant contact may be beyond the call of duty. Your attorney likely is keeping you informed of critical portions of your case. My suggestion would be to reach out to him/her and explain that you would prefer more communication and they shouldn't have a problem with that.
I wish you the very best!
I am sorry you are having such a hard time. This Legal Admins treatment of your gives All Lawyers a bad name. I would first try to get in touch with the attorney, not his assistant. It would be my hope that the attorney would be more professional. If that is unsuccessful you may always release your current attorney and any subsequent attorney will work out any compensation issues with him or her.
No, you are not required to go through your own insurance company. Many people opt to do that for the sake of speed and then your insurance company will seek reimbursement from the defendant's (at fault party's) insurance. That being said this is for property damage only.
That is a ridiculously low offer based on your fact pattern. Reach out to an attorney for a free consultation related to valuing your damages & also what could be your misunderstanding related to the statutes of limitation.
It is always best to contact an attorney in this situation. Do not give a recorded statement until you have been advised of your rights.
If you do intend to reach out to the opposing party's insurance company on your own, ask them for their "theory of liability". It is likely that the person who hit your friend told them a version of the events that is not accurate.