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I agree with counsel's comments below. I often serve a co-defendants that live together by serving one or the other. Additionally, there is no form for the defendant. The process server will sign a proof of service and then Plaintiff's counsel will file that with the court. A defendant can "specially appear" to contest the validity of the service before the judge, but ultimately I think, under these circumstances the sub-service will be upheld.
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Most people know that when they go to a rock concert the music will be loud...very loud. By staying at the concert you are "assuming the risk" associated with the loud music and potential damage to you ears. You could have left.
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If the driver is prosecuted for the case, ask the DA to seek restitution for your deductible in the criminal case. You could also sue in small claims.
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I would put your complaint to HR in writing and ask for a meeting with a supervisor. This should get a response.
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This comes from years of experience, I don't believe people are ever treated "fairly" by insurance companies. If you were injured and have medical bills as high as you estimate, I would get a lawyer. Just my .02
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Check the language in your policy or just call your insurance company, you may be entitled to have it repaired without applying the deductible.
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You need a lawyer to properly and objectively evaluate the claim. There really isn't a formula for value of the claim based on medical bills. The value is assessed on the nature and extent of one's injuries, impact on their live, lost wages, future losses (medical and employment). Get yourself a good attorney in your area and sit down with them to fully discuss the case. Good luck.
Cases and injuries should not be determined by multipliers. Every case is different and each injury is unique. Especially when it comes to a minor and the lasting effects of the injuries down the road. You need to speak with an experienced PI attorney in your area who can properly evaluate the claim based on the actual damages your daughter suffered. I hope she gets well soon.
Get the correct date from the clerk and then send an additional letter to the defendant. Better safe than sorry.