Based on 7 reviews
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We retained Ms Ryan-Touhill as a parenting coordinator, my ex-husband and I. To this day, no explanation as to why we were left with no answer from her while we needed her intercession very badly. This lasted several months until we received a cookie-cutter recommentation which satisfied none of our requests and left more questions unanswered. I strongly recommend against hiring this person.
I would like to rebuttal the complaints against Jennifer and ask that people do not allow these complaints to interfere with their decision to retain Jennifer. Throughout my case she is not passive at all. She hears me understands me and asserts my position in court. She is a wonderful teammate and I am glad I have a great attorney to represent me! I really like Jennifer and I am very impressed with her! I did not think the court appointed attorneys EVER had superior knowledge but Jennifer is definitely the exception. She is very respectable and very precise.
Jennifer was recommended to me by my attorney who said she was straightforward and to the point. My experience with her was awful. She was very unprofessional and quickly formed her opinions without doing due diligence to provide safety for the children. She has in-turn written recommendations to the court which have caused my children to incur much unnecessary pain. Jennifer is very rude, short and showed zero empathy or intelligence towards a delicate situation. Jennifer cares more about collecting money than what is true or in the best interest of the children.
I would not recommend her to any one for anything that had to do with children. She should not be allowed to be a Parent Coordinator. She is not qualified or educated in the delicacy of these high conflict cases.
Ms Ryan-Touhill was named parental coordinator by the court following my lawyer's advice due to our divorce being contested and bitter. She collected $3000 in retainer and interviewed both parents, listening to both sides. Then for 4 1/2 months she did absolutely nothing at all. I emailed her twice asking her when her recommendations would be sent to the court and she angrily replied "you will get my recommendations when I send them". Eventually she delivered her recommendations: a document which took her less than 4 man-hours to write. She of course depleted the retainer and even charged for simply reading my emails asking her when she would send her recommendations. She solved no issues and did not seem to care. A complete was of time and money. We were left with more issues to solve than before. And of course we have no recourse, because it is a "he says, she says" type of deal. Unbelievable.
Jennifer has helped us on several occasions. The first experience was with a child custody issue. We found her direct and very knowledgable. She was aggressive and worked hard to achieve our goals. On the other occasions she made herself available for questions and answers and is truthful in her reply. She will not waste your time.
Jennifer handled a child guardianship/custody case for me regarding my grandson. She spelled out the various options I had along with the pros and cons. She predicted - correctly - that the mother in the case would change her mind in the middle of everything. Jennifer was also able to effectively get the court back on track when they failed to recognize the necessary timelines and procedures.
I have consulted with Jennifer since my case was over - she was more than willing to let me buy an hour of her time and pointed out what I could do for myself if I chose.
This attorney came highly recommended to me from another attorney's office, but my experience with her was less than satisfactory.