Personal service of process is required in criminal cases. Even in a civil case a subpoena is required to be served upon a resident in your household who is thirteen or older. You have not been properly served to require your appearance in court.
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The defendant certainly has the right to a bond hearing that has undoubtedly taken place. His criminal history as well as the seriousness of the charges would have been considered when setting his required bond amount. The weakness of the prosecution evidence and defenses available are more appropriately considered at a preliminary hearing or trial. His lawyer will guide him through his ordeal. Public defenders are generally carrying a heavy caseload and may not have the bedside manner of a...
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Your boyfriend will be appointed a lawyer if he cannot afford to retain a private counsel. That lawyer will review the evidence in the case and advise his client accordingly.
Civil demand letters from store representatives in shoplifting cases generally go no further that a few follow-up letters in demand of payment. The stores have the right to sue for payment, but a lawsuit requires the store to pay attorney and filing fees. Lawsuits are rarely filed.