Based on 5 reviews
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I went to this law firm one year ago when I was very stressed out by the threat of foreclosure, due to a loss of income and old debts. The first time I met with Steve Costello I felt immediate relief as he explained how he could file a Chapter 13 and stop the impending foreclosure. Not only did I immediately have my stress level lowered as he was very reassuring and kind, but also I ended up saving my home and cars. His office was very attentive and answered my questions and calls. I have friends that complained that they went to other firms that did not respond to any calls or concerns once they got your $$$.
I heard about Steve from a friend who had to file for bankruptcy several years ago. She was very happy with his representation through the process. I had met with an attorney in Crystal Lake, before obtaining Mr. Costello as my attorney last year. Even though he charged a little bit more than the attorney I met with in Crystal Lake, I could tell immediately that I felt way more comfortable with him, than the other attorney. Mr. Costello was kind, and took time to explain things in detail to me, and not rush through things with me. He also allowed me to ask as many questions as I needed to feel comfortable and confident with his representation. He was also extremely flexible with payments. Now that my bankruptcy and foreclosure are completely over with, I am relieved. I feel I had the best representation possible, and am still shocked at the amount of time Steve spent, helping me each step of the way. I have already recommended a friend to him.
I appreciated Costello's knowledge of the system and his support. He treated me with respect. He also responded to questions much sooner than I had expected. He was a good part of an uncomfortable time.
Answered my questions and concerns quickly. Has gone above and beyond to help us when we needed it the most.
Steve and his able staff did a wonderful job of explaining my options and guiding me through a confusing process. He was quick to return phone calls and put my mind at ease in a most trying time.