Didn't listen to a word I said! Or my child for that matter.. I tried to tell her what my kid was like, as far as being shy so she would open up to her, she cut me off mid sentence " don't tell me how to do my job. I've been doing this over 20 years .. Don't u dare to tell me how to do my job.. I cut u off before I guess u didn't get the hint " that was at the first meeting.. The state needs to do better job of who they choose ..