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Thomas William James

Thomas James’s client reviews

     5.0 stars 8 total

Review Thomas James
  • Awesome experience!

    5.0 stars

    Posted by Marsha

    Hired attorney

    I wanted to know what my options were because I knew my neck wasn't well and I had headaches, back pain and shoulder pain. I knew going back to work two weeks after my car accident wasn't the best thing to do based on how I felt and what my doctors told me. I turned to Michigan for their expertise, their guidance and to help me through this. I had no idea what to do next. But they knew all the steps. They knew how to get me through what I needed with my insurance company benefits and legal representation for my pain and suffering third party case. Tom James was my lawyer. He was absolutely awesome. He was extremely phenomenal with the knowledge I needed, understanding the process and helping me with everything that needed to be done. He's very professional, down to earth, helpful and friendly. His honesty was what struck me above all. Tom was always quick to respond to me with phone calls or e-mails. If he couldn't get back to me immediately, his wonderful paralegal Michelle would do so. They were an awesome tag team who were dedicated to helping me. I felt like I was their only client. I would very much recommend Tom and Michelle. They treated you like you were one of their family - one of their own to take care of without any hiccups and without any stress. They removed all of the frustration.

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  • Exceeeded Our Expectations

    5.0 stars

    Posted by Pam

    The communication with Michigan Auto Law was very good. Whatever questions we had, our attorney Tom answered without any problems and no hesitation. He always called us back and when he was in the office, he would answer. Tom's paralegal Michelle was also very communicative and helpful with appointments and updates. My husband was in a car accident and they just resolved our case for pain and suffering. Our experience overall was really pleasant. Everybody was very helpful. Our expectations were exceeded and we know our best choice was to go with this firm.

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  • I'm happy to have Tom as an attorney. He made me feel comfortable and confident.

    5.0 stars

    Posted by Tammie

    I was involved in an injury on a construction site. I got hit by a commercial vehicle that caused me to be off work and in the hospital for my back surgery. I reached out to Michigan Auto Law for help with the injury lawsuit process. With this being my first time ever filing a lawsuit, it was kind of scary to me because I didn't quite understand some of the terminology of a lawsuit case. But my attorney Tom James took that all away. He was very accurate. He was very precise and he was very professional. He came to me and gave me clarity of any questions I had. He made me feel comfortable and confident. He was always there to answer my phone calls. Whether it was by text or e-mail, he would always answer me and give me a clear understanding of what was going on and what to expect through the whole process. His paralegal Michele was also extremely helpful. Tom took me down the right path. He worked very diligently and hard for my case to be settled. From the start to the end, it was everything I needed with professionalism, promptness and understanding. I'm happy to have Tom as an attorney. I would refer Tom and Michigan Auto Law to anyone.

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  • Tom had my best interests as his top priority

    5.0 stars

    Posted by Heidi

    I was specifically referred to Tom James by a mutual friend. I've never gone through a car accident like this before and my friend assured me he's an experienced attorney who only handles auto accident litigation. When I talked to Tom, he comforted me and walked me through the process. He extremely knowledgeable in the auto law and had my best interests as his top priority. Tom kept me up to speed with my case and ultimately he got me the fairest settlement that I felt I was going to get. The outcome of my case was desirable.

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  • Tom hit a home run for me

    5.0 stars

    Posted by Charlotte

    I was hit by a commercial truck driving in my van. I was told I didn't have a case. But attorney Tom James stepped up to the plate and said he would fight for me. My insurance company was helpful at first, but then stopped being helpful and cut off my No Fault benefits. Tom was fantastic. He got me my benefits and a great pain and suffering settlement. He and his paralegal Michelle were very businesslike, courteous, helpful, professional – all of the above. Yet they were very down to earth and treated me like a person, not a number. It was really important to me. You have to trust the people you're putting your issues out there. Tom hit a hit home run for me.

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  • Tom James is a very thorough attorney. He left no stone unturned...

    5.0 stars

    Posted by Joe

    Tom James is a very thorough attorney. He left no stone unturned in my car accident case. Tom got all my medical bills paid. He was very responsive and answered my questions whenever I needed. I was happy with the way I was treated. Tom is very professional but he is also very personal. I would strongly recommend Tom to anyone.

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  • Tom James gets the job done

    5.0 stars

    Posted by Antoine

    Tom James and this whole law firm gets the job done. Every time I called, Tom made sure he returned my calls same day and I appreciated that. The questions I asked... he had an answer for them. A truck hit my car and I was in some pretty bad shape. Tom got me a great settlement that will help me take care of my family. Anybody who gets in an auto accident, I would recommend Michigan Auto Law. They do a good job. They are professional and very helpful.

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  • Great!

    5.0 stars

    Posted by a Car Accident client

    Tom James was the trial attorney that helped me with my case. He was great. My case went to trial but we settled before the jury was picked because the defendant finally offered more money. Tom fought for me all the way. He never tried to convince me to settle for any less than what I wanted. When we were getting ready for trial he came out to my house many times meeting with me and my family, even on the weekends. He always returned our calls quickly and answered all our questions. I guess, I was surprised to find out how down to earth he was. He didn’t even get upset when my dogs slobbered all over him! Tom was easy to talk to and explained everything, never trying to rush things or rush me off the telephone. I appreciate everything Tom and the other people at Michigan Auto Law did for me. If I ever need any legal advice or have any legal questions in the future, I’m going to start by calling Tom James at Michigan Auto Law.

    - Alyssa Osbourne, Clarkston, Michigan

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