I came to Raenell feeling like I had no where to go. She was upfront with what my options were and the odds of getting what I wanted. She was very kind and understanding of my situation and concerns. If there was any questions she could not answer immediately, she researched and got back to me quickly with the answers. In the end, things worked out and we did not need to go to court, but she was ready just in case. She also helped me file a claim with the fair housing act on my behalf. I knew I was in good hands and will go to her again if I ever have any legal problems.