Based on 2 reviews
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This was not a good experience. Less than thorough, but billed for everything even though we never bothered her or her staff. Very high retainer fee for very little services rendered.
While she is aggressive and tenacious, her people skills need a lot of work. She doesn't like for clients to ask questions, doesn't read things thoroughly, which ended up costing me a lot of money, and she is too quick to judge and often too single-minded. She bills aggressively, too, so make sure you don't say too much or call very often, because you will be billed for every second. I was billed over three times the amount of a refund she sent me because she charged 3 to 4 times as much to send the letter as the refund was worth. She has a reputation for being a bulldog, but sometimes she treats her clients as her adversaries. Also, she doesn't like to be questioned and doesn't take the time to explain things to her clients. She's always in a rush, talks fast and moves on to the next client. I cannot recommend her.