Posted by Cathy
Michale was great to work with because he made a point to make me feel comfortable by explaining
things in a way I could understand them. I appreciate his calm, kind and possitive attitude. He always had time for me and was very good about following up so I knew what was going on every step of the way.
I felt I could trust him which meant a lot. I also felt he really cared about my concerns and wanted to do the right thing. He makes a point to repect your feelings and show sensitivity when he has to deliver information that may be upsetting to a client. I knew I was working with someone who was experienced , knowledgeable and had my best interest in mind.