Jed made me feel like a real person on the very first day of our working relationship. Most practices, you are a case number. Jed and his staff were extremely knowledgeable, professional, perseverant, and caring all at the same time - all impressive qualities to say the least. While they were working diligently on my case, I was able to just concentrate on getting better. My case turned out to be far more complicated that we thought it would be - back surgery was even involved. I was worried about so many things. The good news is I didn't need to be. Not only did they take care of everything, Jed and his staff kept me informed every step and made sure it was in language I understood. While I am hopeful that I do not need the services of a pesonal injury attorney again, I know that if I do, I am definitely using Jed again. I have already recommended him to others, and have done so with confidence.