After 10 months he hadn't finished making a simple will, POA, living will for me and my partner. His office offerred no explanation, or didn't return my calls. He was always out of the office when we called. He had previously represented us in a refinancing and was very good so we were surprised at his lack of response. We wasted a lot of time with him and told his office that it was time-critical because my partner was going in for heart surgery.