Avvo Review Score

4.9 /5.0

136 Client Reviews

Filter Avvo Reviews (136) Refine reviews to match your needs. Use the filters to quickly surface reviews that align with your case or priorities.

Showing 56 - 60 of 136 reviews

Posted by Claudia | October 16, 2019 | Hired Attorney | Criminal Defense

Great lawyer

This is my 2nd time hiring Susan Ashley as a Parole lawyer 1st time it was for a friend and 2nd time for my husband, both times I received successful results and both were granted parole on the 1st time being Susan Ashley to represent them. I had no problems in communicating with her, she is patientl...y answering all questions you may have with the case, and on both times I was given great results. My husband after 2 year set offs back to back ( Susan Ashley was not hired yet), he was finally given parole this year because of her, and I am extremely happy for that. I will finally have my husband home. If you need a parole lawyer to represent your loved one, keep Susan Ashley in mind, she is great, and very professional at what she does. Thank you so much Susan for everything you have done for us and our family.

Posted by anonymous | October 13, 2019 | Hired Attorney | Criminal Defense

Professional, experienced, attorney for parole representation

I needed representation for parole hearing and had spoken to several attorneys who were unwilling to take a very challenging case. As a repeat offender with a 7 year sentence, chances for parole were not likely and having been denied several times already, parole would be difficult if not impossib...le. I was giving Attorney Susan Ashley's contact information by another inmate who advised me she was very experienced. Ms Ashley accepted my case, knowing it would be a very challenging case . I am happy to say that she was well prepared on a very short notice of parole hearing and was successful in her presentation to the parole board. Her knowledge, experience and presentation skills were effective, and she was successful in winning a favorable outcome at my parole hearing under extremely challenging and difficult circumstances. My entire family are so very grateful for her dedicated work to secure parole. I highly recommend Ms Ashley if you are in need of legal representation, no matter how challenging your case and if you are looking for an attorney that takes her clients needs seriously, works diligently to be prepared and utilizes her years of experience, knowledge to represent her clients and ultimately gain favorable outcome. We shall be forever grateful for, not just her professionalism but also for her sincere caring concerns.

Posted by anonymous | October 11, 2019 | Hired Attorney | Criminal Defense

Very Disappointed

With power of Attorney from our son we retained the services of Susan Ashley to represent him at his 2nd parole hearing. The reviews do not reflect our experience. We thought we had found a great attorney based on her reviews. She is twice as expensive than all the others that we spoke to with a prom...ise that she will do more. After you pay her upfront you will be lucky to hear directly from Susan as we were always directed to Susan's assistant Grace when we would call with questions or updates. After Susan's assistant did a one time initial visit to the prison to interview our son we nor our son ever received any updates including notifications of a parole hearing date. We never received any copies of any written information that she performed on our sons behalf nor did my son. We had to call her office many times just to see if he had a scheduled parole hearing date and would reach Grace. We left many messages with Grace that we wanted to speak with Susan bout her procedures at the parole hearing and if she would call us after ours sons parole hearing to give us an update. During one of the calls to find out if a parole hearing was scheduled we found out there was a scheduled hearing from Grace and that Susan had cancelled it and rescheduled it for a later date. None of which was discussed with us or our son prior to us making the call to her office. Finally Grace received a answer from Susan that yes she would call after the hearing. Susan did finally call after the hearing but only told us our son received great representation from her and that the information that we had provided her for her parole packet she felt was very helpful in her presentation. We waited almost 3weeks to get the outcome we finally had to call the parole office ourselves to find out if he made parole, no follow up from her office after many left messages to Grace and one conversation with Grace who said she did not want to call the parole board because she was concerned how the parole board would react to her calling. The outcome was very disappointing as it was parole with a 6 month program. We then called Susan's office once we found out what our son received to understand what it meant. Apparently I had a number that rang directly to Susan's office and she answered the phone, told me she was very busy with another client in her office that she could not speak to me. I tried to explain that what we found out and her response was "oh good he made parole". I said yes but not what we hoped for and asked about the program her response was I am busy you need to call and speak to Grace. We called Grace and she explained the program the best she could. Grace also said that as a part of their services they would work to help our son be transferred as soon as possible so he could begin the program. He waited over a month to be transferred to begin the program. We called to ask for help and she never returned our call. We finally had to call the Ombudsman program and he was transferred with in 2 days. We sent Susan a registered letter requesting copies of what she submitted to the parole board like the parole packet and Susan has yet to respond!! Don't waste your money the less expensive parole attorney we understand does more and offers much better communication and results.

Posted by Happy Client | October 05, 2019 | Hired Attorney | Criminal Defense

** BEST PAROLE ATTORNEY** Son Paroled Thanks to Susan Ashley

We found Susan Ashley after doing an extensive online search for a parole attorney for our son after a terrible experience with another attorney. Susan returned our call that same evening (after 6pm) after leaving a message with her office. Susan explained step by step how the parole process works f...rom the time we hired her to when the parole board made its decision. She called us on a regular basis to inform us of the progress. As the date approached, Susan visited our son in person. She had the parole package and her plan for the parole board complete and explained to us and our son in detail how she was going to execute it. Susan asked that I (father) meet her the day of the parole board meeting in Austin and explained in detail how the parole board meeting would unfold. I was impressed that everything she said would happen went exactly as she stated. Susan executed her plan focusing on issues that she knew the parole board would be interested in to get the best results. We got an approved vote in 2 days. Our son was granted parole on a 6 years sentence after serving 1½ years. We can’t thank Susan and her team enough for the outstanding job they did. We couldn’t be happier with the choice we made by choosing Susan as our sons parole attorney. We highly recommend her.

Posted by Kimberly | September 19, 2019 | Hired Attorney | Criminal Defense

Outstanding parole lawyer

After doing a lot of research, I hired Susan Ashley. My husband was sentenced 10 years to TDCJ, after 4 previous parole denials we felt like a lawyer was are only chance. Susan and her paralegal, Grace took time with me, gave me a lot of information and feedback. Answering all my questions and phone ...calls, keeping me informed. Susan went to the unit to visit and interview him. She presented his case on September 12th and we got the answer the very same day. His parole is approved with the completion of a program. He will be home soon. I truly feel like he would have gotten another denial if it hadn't been for Susan. I highly recommend her... hire her!!

See All Client Reviews