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2.3 /5.0

76 Client Reviews

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Showing 41 - 45 of 49 reviews | Responsiveness

Posted by anonymous | August 09, 2022 | Hired Attorney

so upset

like many others I'm seeing in these reviews I have also tried hundreds of times to get ahold of someone about my case. I do get the monthly updates the last few mths but when only once was able to talk to the paralegal. I signed my settlement over 2 1/2 years ago. I have also been told over a yea...r my check would be coming to me that they were sending them out....nothing still. I am really upset and keep getting g the same story over and over till I'm about in tears when I get told the same thing each time. I have been doing some checking and I have been told that I should have already have my money that it should t have taken this long since mine was settled and signed . It says that manyblike me have suffered so much and still dealing with the stress of trying to get what is deserved. and the monthy updates doesn't really help they never change

Mcdonald Worley

Replied last September 04, 2022

I don't know who you are because you posted this as "anonymous." But my firm obviously did not do a good job of explaining the settlement process, including the lien resolution process, to you. Please email me after the holiday weekend and I will personally contact you to go over the process. Have a good weekend. - Don Worley

Posted by James | July 18, 2022 | Hired Attorney

Lousy office staff

I have called so many times that I have lost count. The office staff takes my message but I never hear from them. I receive generic emails but I would rather hear about my case with a phone call. When I have spoken with the law office I’ve been told at a settlement should be in 60-90 days, but have n...ot heard anything since . I’m Very frustrated that no one will communicate with me nor will they give a true answer when they do finally contact me. It makes me wonder if the attorneys at McDonald Worley know what their office staff are doing or do they really care,

Posted by Lisa | May 12, 2022 | Hired Attorney

Lisa

I too am waiting for words from Mr. Worley. Supposed to have been filed, no word to let me know whats going on or how I might be able follow my case to kinda know how much longer, life is short, I'm in my 60's now

Mcdonald Worley

Replied last September 06, 2023

Lisa, you are receiving monthly updates from our firm via email and text message. Please let me know if your email address or your phone number changed. - Don

Posted by Jimmy | April 26, 2022 | Hired Attorney

Started Off GREAT, but now NO RESPONSE or Updates

I am a client. My name is Jimmy Rinehart. My case is the Defective Knee claim & MWPC case #1901529. So, you are able to verify my identity. I signed the settlement agreement at the end of 2021. I have received my last "pay off" notice from CMS (Medicare) that their portion of the lawsuit has... been settled, indicating they have been paid. The last email update I received from McDonald Worley was January 26, 2022. I've heard nothing since then and have received no return calls or email responses to my update inquiry. Considering this firm is apparently getting close to 40% of the settlement, I would think they would be more responsive at this point. I guess they're just holding the funds for the interest. They really were great at the beginning. But now I'm trying to decide if I should reach out to the State of Texas Bar Association or to the Attorney General's office. Really disappointed in what I thought was going to be a great representative firm for my defective knee claim.

Posted by Helen | March 18, 2022 | Hired Attorney

Very Frustrated

I have called so many times that I have lost count. The answering service takes my message but I never hear from them. I received an email dated Nov 12, 2021 that I would hear about receiving my settlement in 60-90 days, but have not heard anything since that letter. I even did a chat and got nowhere.... Very frustrated that no one will communicate with me.

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