Avvo Review Score

3.2 /5.0

47 Client Reviews

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Showing 1 - 5 of 6 reviews | General Knowledge

Posted by Andrew | March 22, 2026 | Hired Attorney | Family

Step by step guidance throughout process was paramount.

I recently had the pleasure of working with The Law Office of Keith Altman on a matter concerning our family. From the very first consultation, I felt confident in their expertise and commitment to our case. Both Monica and Barbara were incredibly knowledgeable and supportive throughout the entire p...rocess. They took the time to explain every detail and made sure we understood our options. Their responsiveness and dedication to achieving a positive outcome made a significant difference for our family. I'm thrilled with the result and can't thank Keith and his team enough for their hard work and professionalism. I highly recommend The Law Office of Keith Altman to anyone in need of legal assistance. They truly go above and beyond for their clients! Thank you once again for everything!

Posted by Ivy | June 07, 2023 | Hired Attorney | Education

Outstanding Educational Advocacy

I would enthusiastically recommend K Altman Law to assist with any educational needs you may need assistance with. My educational advocate, Ashley, did an outstanding job guiding us through the special education system laws and procedures. I knew I was in over my head with the local school district w...hen I called and she immediately took charge and made me feel like we were going to be okay. She helped us get all of our demands met and make sure that we were set up for success moving forward. I can’t adequately express how grateful we were to have her by our side throughout the entire process. Do not hesitate, hire them now and know you are in the best hands possible.

Keith Altman

Replied last June 13, 2023

Ivy - thank you for your kind words.

Posted by anonymous | March 10, 2023 | Education

Title 9 and school information consultation

My family went through a rough experience with our school, and we found this Attorney who helped explain our rights and options. They were very kind and understanding to our situation.

Keith Altman

Replied last March 13, 2023

We're so happy that you were satisfied with your consultation with us.

Posted by anonymous | August 16, 2022 | Hired Attorney | Appeals

Mr. Altman was very helpful!

Mr. Altman was very knowledgeable and helped make the different appeal processes smooth. He walked me through questions that would be asked and made sure I was comfortable. I am very grateful that he helped me and highly recommend him.

Keith Altman

Replied last August 20, 2022

Thank you so much for the positive review. It was a pleasure working with you.

Posted by anonymous | June 12, 2024 | Hired Attorney | Employment & Labor

Unethical and Unprofessional

The firm is unethical and unprofessional. The attorneys should be investigated for violating the Michigan Code of Professional Conduct. I lost $15,000, received no meaningful representation, and was left to defend myself in a workplace investigation. Furthermore, despite appalling and nearly non-exi...stent representation, they repeatedly refused to refund my money and, only after numerous requests, produced inaccurate and misleading billing records. By way of background, I have been an attorney for over twenty years. I am also a college professor. A student made false allegations against me in retaliation for a complaint I filed against the student for egregious misconduct. To be clear, the allegations against me were false. I contacted this firm and paid $150.00 for an initial consultation, where I spoke to an attorney from Boston for about five or ten minutes (the firm is based in Michigan). He quickly requested a fee of $15,000 to represent me. After that, I never heard from him again. Also, I had one meeting with Mr. Altman to discuss my case, which lasted no longer than fifteen or twenty minutes. Over the next three months, I never heard from him again. Instead, I was given a non-attorney assistant, whose responsibility was essentially to answer my questions, even though he was not qualified to provide legal advice. In fact, over the investigation's three-month period, this firm spoke to the university once and drafted two poorly written letters to the university in which they misstated the facts. Quite frankly, they were embarrassing. When human resources released their report, I was forced to spend hours drafting not one, but two written responses and ultimately resolved this situation myself. I contacted the "assistant" to complain about their conduct. He admitted that he "dropped the ball" and apologized. After that, I never heard from him again. Instead, out of the blue, I received a call from an attorney in another state -- recall, the firm is based in Michigan -- who was suddenly assigned to my case. I had never spoken to this attorney before, and the attorney asked me what I would like the firm to do for me. At this point, I was so appalled because it was obvious that retaining this firm was a terrible mistake. The attorney ultimately wrote one more letter, and I was left to fend for myself until the investigation was officially concluded. After many hours of drafting responses and meeting with university officials, the investigation was resolved favorably. But I did all the work. Ultimately, I lost $15,000. I demanded a refund repeatedly. Indeed, in a good-faith effort to resolve the matter, I compromised and said I would accept a refund of $7,500. They refused. What's worse, I repeatedly requested their billing records; when I received them, they were inaccurate and misleading with, among other things, duplicate entries for the same conversations or tasks, and no indication of how much time was spent on them. It was shocking. For the past year, I have hesitated to file a complaint against this firm because I feared that the firm would respond with falsehoods. After speaking with my attorney colleagues, however, and showing them the billing records, they were adamant that I should file a complaint with the Michigan State Board of Ethics. I intend to do so, and caution everyone to not, under any circumstances, retain this firm.

Keith Altman

Replied last July 03, 2024

Thank you for your feedback. We take all reviews seriously and empathize with your situation. That said, we strongly disagree with your characterization of the work provided in your matter. The scope of the work for your matter is outlined in the Fee Agreement you signed on April 19, 2023 which reads, in part, “our firm’s goal is to achieve a favorable resolution at the school level without the need for a lawsuit. Although we cannot guarantee the process, the outcome or the timeframes involved, we will do everything within our professional ability to obtain the best possible outcome for you at the school level.” The work conducted by my firm, including communication with the university and drafting responses, was done in line with the scope of our representation and as promised during your consultation, at which time I also clearly indicated to you that a non-attorney Advisor, with significant experience in education, would facilitate your matter. While we regret that you were dissatisfied, we maintain that our work was of high quality and contributed significantly to the positive result you had.

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