You can expect matt to do a good job in court. He is professional, well spoken, aggressive, and seems to be truly interested in his clients best interests. Outside of court is pretty much completely different. This guy doesn't appear to understand what customer service means, or just chose to provide... me with bad customer service for some reason, and trying to communicate with him will prove to be very annoying. He responds to emails rarely answering all questions and his aggressive demeanor will likely be experienced in his interactions with you. Just not very personable.
If you're expecting advice or direction from a lawyer, this is not your guy. You will do most of the work and figure things out yourself. He on the other hand will file paper work, and appear at hearings. He did make an effort to check in with me in regards to major issues, but this didn't make up for the all the negative.
His office is a complete mess and indicates he is very busy. He also failed to inform me about a hearing with the Division of Child Support and missed the hearing himself which resulted in a negative outcome. Supposedly he is one of the busiest family law attorney's in Spokane,which is not a good thing if you're someone looking for good customer service and representation.
He's cheap, but you get what you pay for. I represented myself prior to retaining him and fail to see how he did anything that I couldn't have easily done myself with a little effort. He'll save you time, but that's the best thing I can say about his service. Spend your money elsewhere. I just expected more out of an attorney.